Binance 2024 anti-scam refund initiative end of year report

In 2024, the cryptocurrency landscape continued to grow, offering vast opportunities and transformative financial freedom. Yet, as innovation surged, so did the sophistication of financial scams throughout both the crypto and traditional financial landscape. At Binance, trust isn’t just earned—it’s safeguarded. Our commitment to user security remains at the forefront of everything we do, ensuring that the crypto journey is as safe as it is empowering.

This report highlights Binance’s achievements in tackling scams, recovering funds, and raising awareness to protect our community. It demonstrates how Binance sets the gold standard in the crypto industry for risk management, user education, and proactive security measures.

The growing threat of the scam industry

The global scam industry, spanning both traditional and digital finance, has evolved into a highly organized network, with criminals using elaborate schemes to exploit unsuspecting victims. Fake investment platforms with professional-grade websites lure individuals with promises of guaranteed returns. Phishing attacks trick users into revealing sensitive information. Social engineering manipulates emotions to bypass logical defenses.

A chilling saying in the scam circles goes: “Everyone can be scammed; it’s just a matter of finding the right method.” Scams can happen to anyone, victims range from 90-year-old retirees to 18-year-old students, and include competent professionals like police officers, doctors, and lawyers. The evolving scam industry creates an urgent need for leading cryptocurrency platforms like Binance to adapt, respond, and lead the fight against these threats.

Binance Anti-Scam Refund Initiative 

The Anti-Scam Refund initiative operates around the clock to recover funds for scam victims. This initiative combines cutting-edge risk management technology with empathetic customer service support to deliver effective results.

The growing threat of scams

The global scam industry is a highly organized network exploiting victims through fake platforms, phishing, and social engineering. Scams target everyone, from retirees to professionals, creating an urgent need for platforms like Binance to lead in combating these threats.

The four pillars of Binance Anti-Scam refund Initiative

Operating 24/7, this initiative combines cutting-edge technology and empathetic support to recover funds for scam victims.

1. Proactive Protection
   • Collaborating globally, gathering intelligence, sending warnings, and blacklisting malicious addresses (47,000 flagged in 2024).
2. 24-Hour Safety Net
   • Temporary fund freezes, active monitoring, and a reporting window saved users from irreversible losses.
3. Rapid Response Recovery
   • Swift reporting, AI-powered analysis, and manual reviews ensure prompt action.
4. Silent Sufferer Support
   • Reaching out to victims who feel unable to report, guiding them through recovery.

Maximizing Fund Recovery

Binance’s advanced tracking monitors fund flows to freeze scammer accounts and improve recovery chances.

AI and Machine Learning

AI-driven risk management detects scams in real-time, with 50 models developed and 14 major upgrades in 2024 alone.

Impressive Results by the Numbers

Here are some of the highlights of 2024 that capture our user-focused approach and tireless dedication to user security. 

• Funds Recovered: $9.1 million  
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• Monthly Successful Recoveries: 800
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• Proactive Calls to Potential Victims: 30,000 calls
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• Overall Prevented Losses: over $129 million

Malicious Addresses Blacklisted: 47,000Number of daily alerts sent to users: Over 15,000

Know Your Security Tools 

Awareness is the first line of defense. Binance provides users with comprehensive tools and resources to protect themselves from scams.

How to Report Scams on Binance

Binance has streamlined its reporting process to ensure users can quickly alert the platform about suspicious activity. Users can visit the Binance Support Page and follow the detailed steps provided to file a report. 

Call to Action

Users should act on risk alerts and report scams promptly to maximize recovery chances. The wider community can spread awareness to combat fraud collectively.

At Binance, every recovery is a victory. While prevention is key, Binance is committed to protecting users and creating a safer cryptocurrency ecosystem for all. Together, we can fight scams and build trust in the crypto journey.